ADMIRAL is committed to protecting your personal data. In accordance with Articles 13 and 14 of the General Data Protection Regulation we provide information in our data protection policy about the processing of your personal data and the data protection rights which you are entitled to. The content and scope of data processing depends largely on the products and services you have requested or to which you have given your consent.
The procedure described is in accordance with all applicable data protection laws, including the European General Data Protection Regulation and all other European and national laws which we are subject to.
We process the personal data that we receive from you in the context of the business relationship. Personal data means any information relating to an identified or identifiable natural person. Below you will find examples of personal data that we collect and process as part of your use of our products and services, provided there is a legal basis for doing so:
- Email addresses
- IP addresses
Collection and processing of personal data
We use the personal data provided by you exclusively insofar as your data is necessary for the fulfilment of the respective purpose (e.g. to send a newsletter, to send information or advertising material, to carry out a prize draw, to carry out customer analyses, to answer a question you ask us or to provide access to certain other information).
Data processing on behalf of a third party
Even if we hire a processor, we are responsible for protecting your personal data. Your data will be transferred to third parties if we are legally obliged to do so, if the transfer of data is necessary for the execution of the contractual relationship or if you have previously expressly consented to the transfer of your data. External contractors and partner companies or other cooperation partners only receive your data if this is necessary, to carry out a prize draw for example. Your personal data will not be sold to third parties or marketed in any other way.
ADMIRAL processes your personal data in accordance with data protection regulations.
- Within the framework of your consent (Art 6 Para. 1a GDPR)
- To perform a contract (Art 6 1b GDPR)
The processing of your personal data is necessary for the performance of the contract.
- To fulfil legal obligations (Art 6 Para. 1c GDPR)
The processing of personal data may be necessary for the purpose of fulfilling various legal obligations (e.g. financial market money laundering law, betting laws, gambling law etc.) to which ADMIRAL Sportwetten GmbH is subject.
- To protect legitimate interests (Art 6 Para. 1f)
If necessary, data may be processed in the course of balancing up interests in favour of ADMIRAL or a third party beyond the actual performance of the contract in order to safeguard the legitimate interests of us or third parties. In the following cases, data will be processed to protect legitimate interests:
- Review and optimisation of procedures for requirement analysis and direct customer contact;
- Advertising or market and opinion research, unless you have objected to the use of your data in accordance with Art 21 GDPR;
- Video surveillance for the collection of evidence in case of criminal offences; this serves to protect customers and employees in particular
- Measures to protect employees and customers and property of ADMIRAL
- In the context of legal proceedings
- Measures to prevent and combat fraud
Principally, you have the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can file a complaint with the Austrian Data Protection Authority at any time (www.dsb.gv.at).
Enforcement of rights
If you wish to assert any of the above rights, you can contact the data protection officer of ADMIRAL Casinos & Entertainment at the following email address:
It is possible that additional information may be requested to confirm your identity (e.g. presentation of an official photo ID) in the context of asserting your rights. This serves to protect your rights and your privacy, so that no third party receives information about your data.
ADMIRAL Sportwetten GmbH endeavours to respond to all reasonable enquiries free of charge and as promptly as possible in accordance with applicable law.
You have the opportunity to subscribe to different forms of newsletters or mailings (e.g. ADMIRAL newsletter, odds sheet newsletter). If you have signed up to these channels, your email address, your postal address and your telephone number will be used to send you information.
When you submit your declaration of consent you will find out in advance which personal data is processed for which purpose within the framework of the respective form of contact. If you have voluntarily and actively consented to receiving mailings and information, you will, depending on the scope of your declaration of consent, receive current news and information about campaigns and offers as well as about services and competitions of the respective group company.
You can revoke your consent to receive mailings and information at any time with effect for the future. The revocation of your consent does not affect the legality of the processing based on your consent before you revoked it. Your data will only be passed on to third parties who do not belong to the group of companies for the purpose of registering for the newsletter to the extent that this is necessary for the fulfilment of mailings.
We use technical and organisational security measures to protect your data against manipulation, loss, destruction and access by third parties. Our security measures are continuously improved in line with technological developments. Here is an excerpt from our current catalogue of measures.
Our data centres are protected against unauthorised access and admission by state-of-the-art technologiest.
Activity logs are stored on our servers, in which certain administrative information and data traffic information such as IP address, access time, access date and the browser used are recorded. This information is essential for the provision and quality of services. If a possible system error occurs, the personal data being processed at that point in time is recorded in an error log so that errors can be rectified as quickly and effectively as possible. This data will only be viewed by specially trained and authorised personnel and will never be passed on to third parties and will be deleted from our system after 4 weeks at the latest.
When using our website, all information that we receive from you, such as: your name, address, telephone number or email address are transmitted and protected between your browser and our central servers using SSL (Secure Socket Layer). Data transfers from our branches or partners to our data centres are also protected against access by third parties by means of MPLS and VPN. This prevents unauthorised persons from reading, changing, interpreting or copying this information during data transmission and later sending it repeatedly.
All entries, changes and deletions of personal data are logged.
The further processing of personal data by third parties is reduced to the absolute minimum necessary and is subject to strict, contractually regulated specifications.
The protection of your data from loss or destruction is ensured by a number of measures such as an independent power supply and distributed data centres.
Your personal data is never used for test purposes, our development system is clearly separated from our production system.
ADMIRAL Casinos & Entertainment AG
2351 Wiener Neudorf
Tel: +43 2252 60 70 90 - 999
Date Protection Officer of ADMIRAL Casinos & Entertainment AG:
Peter Ertl, MBA
Tel: +43 2252 60 70 90-232
Due to changes in jurisdiction, new laws coming into force or changes or expansion of our services, there may be changes to this data protection policy, which we will inform you of on our website or by providing information in branches.
Web analysis tool Matomo (formerly Piwik)
Our advertising partner "Sizmek Inc." collects anonymous user data, such as parts of the IP address, visited websites and clicked advertising banners with the aim of optimising the displayed advertising media.
The user can choose which cookies may be activated on a website at any time with the help of the browser configuration:
- Google Chrome
Settings > Advanced settings > Content settings > Cookies
- Mozilla Firefox
Settings > Privacy & Security > History
- Microsoft Internet Explorer
Internet options > Privacy > Settings
- Microsoft Edge
Settings > Advanced settings > Cookies
- Apple Safari
Settings > Privacy
For further information please contact the support team for the respective browser. More support can be found at http://www.aboutcookies.org.
Within the web-based content of ADMIRAL Casinos & Entertainment AG, so-called „Facebook-Pixels“ of the social network Facebook (“Facebook”), which is being operated by Facebook Inc. (1 Hacker Way Menlo Park, CA 94025, USA) or if you are based in the EU, by Facebook Ireland Ltd. (4 Grand Canal square, Grand Canal Harbor, Dublin 2, Ireland) are being utilized.
With the help of the Facebook-Pixel, Facebook is able to designate you as a target group for the display of ads, so-called “Facebook-Ads”. Accordingly, the Facebook-Pixel will be used to display these NOVOMATIC AG Group placed Facebook-Ads only to those Facebook-Users, who have shown interest in the web-based content of ADMIRAL Casinos & Entertainment AG. In other words, with the help of the Facebook-Pixel, NOVOMATIC AG Group wants to make sure that Facebook-Ads are in line with the potential interest of users and are not deemed annoying. With the help of a Facebook-Pixel, NOVOMATIC AG Group can also track the effectiveness of Facebook-Ads for statistical and market research purposes as well as track whether users have been redirected to the ADMIRAL Casinos & Entertainment AG website after clicking on a Facebook-Ad.
The Facebook-Pixel is directly implemented by Facebook when being redirected to the ADMIRAL Casinos & Entertainment AG websites and can place a so-called Cookie, which can be understood as placing a small file on your device. If you subsequently log in to Facebook or visit Facebook in the logged-in state, your visit to our websites will be recorded in your profile. The data collected about you remains anonymous to ADMIRAL Casinos & Entertainment AG and NOVOMATIC AG Group and therefore does not enable any inference on the identity of any user. Nevertheless, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible. The processing of data by Facebook is part of Facebook’s data usage policy. Accordingly, you can view more information on how the “Remarketing-Pixel” works, and more generally how Facebook-Ads are displayed in Facebook’s Data Usage Policy at www.facebook.com/policy.
You may object to being designated by a Facebook-Pixel and the processing of your data for the display of Facebook-Ads. To that end, we kindly ask you to visit the Facebook page, where you can find more information about the usage-based advertising settings: www.facebook.com.
Any declaration of objection is available any time via the US website www.aboutads.info/choices or the EU website www.youronlinechoices.com. The settings are platform independent, meaning they apply for all devices such as desktop computers or mobile devices.
Links to other websites
Our websites contain links to other websites. Compliance with the relevant data protection regulations for these websites is the responsibility of the operators of the respective websites and is therefore beyond our sphere of influence. Therefore, we are not responsible for the data protection strategies or the content of these other websites.
To use some offers and services of ADMIRAL Sportwetten GmbH you need a Facebook account (Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA) or a Twitter account (Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA).When you visit our Facebook fan page at www.facebook.com/ADMIRALaut, a direct connection is established between your device and Facebook. Facebook receives the information that you have visited our Facebook page with your IP address.
When you visit our Twitter site at https://twitter.com/AdmiralSport, a direct connection is established between your device and Twitter. Twitter receives the information that you have visited our Twitter page with your IP address.